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| PROJECT PROFILES |
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| KDK FANS (M) SDN BHD |
In the wake of increasing market competition and the impending challenges, KDK Fans Sdn Bhd seeks to be able to maximize the efficiency and effectiveness of Customer Service activities by reduce operation cost and response time in order provide utmost customer satisfaction and to always stay on top of the competitors. Complaint Tracking System is implemented to assist in handling after-sales service request and resource planning for service assignment to the respective technician. |
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| Project Scope: Analysis, Define, Design, Development, Implementation and Maintenance |
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| INTERNATIONAL ENTERPRISE SINGAPORE |
| iadvisory Portal, Singapore government's first mass collaboration effort following the international success of other global mass collaboration initiatives effort and the growing number of SMEs seeking growth beyond Singapore, helping SMEs identify and seek expertise from advisors in their internationalization endeavours. |
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| Project Scope: Analysis, Define, Design, Development, Implementation and Maintenance |
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| THE ASEAN SECRETARIAT |
| The ASEAN SECRETARIAT ABC ON RULES OF ORIGIN IN ASEAN CDROM, a CDROM title for distribution to the ASEAN member countries and end-users including customs officers, government officials, businesses and academics. The CDROM will contain primarily the Free Trade Agreements (FTA) between ASEAN and other countries (currently 4) as well as a database on the tariffs with a search capability to determine their FTA compliance and preferential tariffs rates. Also include hosting a registration page to allow end-users to obtain CDROM activation code. |
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| Project Scope: Analysis, Define, Design, Development, Implementation and Production of CDROM |
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| FRASERS HOSPITALITY PTE LTD |
| Frasers Intranet and EDMS Portal, an intranet portal to improve document access, retention, compliance measures, information security to improve overall effectiveness in decision-making through efficiency with knowledge sharing and management reporting for the entire Frasers community. |
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| Project Scope: Analysis, Define, Design, Development, Implementation and Maintenance |
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| SINGAPORE EXCHANGE LIMITED |
| SGX-DT Tick and Daily Data CDROM is a monthly CDROM title that provides daily and tick data to clients of Singapore Exchange Limited. |
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| Project Scope: Analysis, Define, Design, Development, Implementation and outsourcing services to produce monthly data |
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| YFE-CLARK EXPRESS PTE LTD |
| A comprehensive web-based Customer Service Portal that will offer a single point of entry for YFE staff and customers to access to all relevant transaction services and information from the Customer Service Portal through a secured environment by handling authentication and privacy. It will include push technology so that, at the YFE client's choice, it can send updates on shipments or reminders about services or information by e-mail. There is also be an index to YFE global services and online resources for ease in locating specific services or information together with search mechanisms. Within the Customer Service Portal is a Warehouse Management System to automate the process of logistics management. |
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| Project Scope: Analysis, Define, Design, Development, Implementation, Maintenance and Managed Services. |
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| SINGAPORE BUSINESS FEDERATION |
| Implemented a Single Sign-On facility to allow Singapore Business Federation members to easily access multiple services with EBIS. |
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| Project Scope: Analysis, Define, Design, Development and Implementation |
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| BARTERFLI HOLDINGS PTE LTD |
| Barterfli is a SME-friendly virtual ecosystem where companies big and small can find, interact, trade and establish business connections. Barterfli focuses on how through the use of technology and automation, physical challenges that companies face in trading and doing business can be overcome. |
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| Project Scope: Analysis, Define, Design, Development, Implementation, Maintenance and Managed Services. |
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| NATIONAL LIBRARY BOARD |
| Web-based Singapore Periodicals Index (SPI), provides the clients of the library the ability to search and retrieve periodicals via the internet. |
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| Project Scope: Analysis, Define, Design, Development. Implementation and Maintenance |
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| NATIONAL UNIVERSITY OF SINGAPORE |
| Implemented NUS InfoGate to manage various information sources including periodicals, past examinations papers and thesis supporting English and Chinese. |
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| Project Scope: Analysis, Define, Design, Development, Implementation and Maintenance |
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| MINISTRY OF INTERNATIONAL TRADE AND INDUSTRY |
| Development and implementation of a Enterprise Knowledge Portal (MATRIIX Joint Program), a knowledge management initiative to encourage and facilitate the sharing of information across agencies, single-sign on to applications and information services, a one-stop business services to multiple agencies by companies and improve communication and productivity with collaborative services. |
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| Project Scope: Analysis, Define, Design, Creation, Implementation and Post Implementation Support |
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| UNIVERSITY PUTRA MALAYSIA |
| UPM Knowledge Management (KM) Portal, a knowledge management initiative to create and provide relevant intelligence/information among the university community and a range of partners and university customers, deliver university-wide intelligence knowledge services, manage the obligations of UPM community with regards to Intellectual Property Rights (IPR) and performance assessment based on intellectual contribution and sharing. |
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| Project Scope: Analysis, Define, Design, Creation, Implementation and Maintenance |
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| SIRIM BERHAD |
| Development and implementation of MS Document Management System, Intranet Document Publishing System and Online Directory |
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| Project Scope: Analysis, Define, Design, Creation, Implementation and Maintenance |
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| MALAYSIA TECHNOLOGY DEVELOPMENT CORPORATION |
| RAIDAH Portal, a research and information portal to deliver definitive information to the government and private sector, access to domain expertise, encourage collaboration by communities and a conduit for commercialization by matching businesses and researchers. |
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| Project Scope: Analysis, Define, Design, Creation, Implementation and Maintenance and Managed Services |
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| MALAYSIAN HERITAGE DEVELOPMENT CORPORATION |
| Development and implementation of a Intranet Portal to encourage and facilitate access and sharing of information across multiple databases and applications within the agency for effective and efficient decision-making. |
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| Project Scope: Analysis, Define, Design, Creation, Implementation and Maintenance |
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